The Payroll Specialist II handles prompt and accurate payroll processing and reporting for several complex mid-sized to large businesses. Assists clients with the new employee onboarding process, ensuring all documentation is received and accurately processed for payroll production and setting up employee profiles as needed (eg, personal information, tax deductions, garnishments, levies, etc.) in payroll software.

Essential Duties and Responsibilities

1. Supports and executes activities related to the disbursement of payroll for employees of assigned payroll clients, which includes running payroll and submission of payments via ACH/ARP, check, or pay cards.

2. Interacts with clients daily to obtain updated payroll data including salary adjustments, garnishments, special payments, tax allocations and employee deductions.

3. Manages workflow to ensure all payroll transactions are processed accurately and timely, applying multi-tasking skills.

4. Reviews and reconciles payrolls prior to transmission to clients, validating confirmed reports.

5. Provides a high level of customer service to assure high client retention rate.

6. Responds promptly to clients regarding inquiries or payroll-related issues or questions.

7. Collects, reviews, and initiates void or stop payments, and payment reissuance as requested.

8. Researches and resolves client/system problems; documents special requests in company database to track progress to resolution.

9. Provides back-up support to other payroll team members as needed.

10. Collaborates with HR, Benefits and Finance/Tax/Accounting teams to resolve payroll-related questions.

11. Ensures client and/or employee data changes are updated in the payroll software.

12. Establishes and maintains a positive working relationship with clients, agencies and coworkers.

Minimum Qualifications (Education, Experience, Skills, Abilities)

• High School Diploma required; Associate's degree (A.A) or equivalent in accounting or other business-related field is strongly desired
• 5 years of multi-state or multi-location payroll processing experience
• Certified Payroll Professional (CPP) preferred
• Solid understanding of payroll and payroll tax laws is also a must
• Proficient in MS Office, data entry, and office equipment

Benefits

• Employer-paid Health Insurance
• Voluntary Vision
• Voluntary Dental
• Voluntary STD and LTD
• 401(K) Retirement Plan with Match

*This role has potential for remote work, but it is strongly preferred that candidates live within a reasonable driving distance for training and occasional meetings.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• Office

Education:

• High school or equivalent (Required)

Experience:

• UKG/Kronos/Ultimate Software: 2 years (Preferred)
• Multi-state Payroll: 5 years (Preferred)

Ability to Commute:

• Greenville, SC 29601 (Preferred)

Ability to Relocate:

• Greenville, SC 29601: Relocate before starting work (Required)

Work Location: Hybrid remote in Greenville, SC 29601